Questions, answered clearly.

Pep In Your Step Lab is a research-product catalog and documentation portal. It organizes research-use product profiles, research education, Quality / COA records, ordering restrictions, payment eligibility, and direct support in one place.

No. The catalog includes peptides as well as other categories. NAD+ is a coenzyme, 5-Amino-1MQ is a small-molecule research compound, and bacteriostatic water is a sterile diluent supply. Each product page identifies the relevant classification.

Research-use products are offered only for legitimate laboratory, analytical, or research purposes. They are not for human or veterinary use, consumption, self-administration, treatment, diagnosis, or clinical application. Checkout requires buyer and research-purpose certifications.

The buyer must be at least 18, authorized to purchase for the stated organization or legitimate research purpose, provide accurate contact and shipping information, and accept the research-use restrictions and site terms. Orders may be declined when the stated purpose or destination is not appropriate for the product.

Open the Quality / COA page. Batch-specific documents appear there only when an authentic record has been uploaded and published. If no document is listed for a product, the site states that clearly.

No. A COA reports the analytical tests performed for a specific sample or batch. It does not by itself establish regulatory approval, lawful human use, clinical effectiveness, sterility unless specifically tested, complete safety, or suitability for any person.

Stripe Checkout is available only when the gateway is enabled and every product in the cart has been individually marked eligible for Stripe payment. Card details are entered on Stripe’s hosted checkout page. Research-use restrictions and product status remain unchanged regardless of payment method.

Payment availability is separate from catalog visibility. Some products may require manual review, may be information-only, or may have prescription or other regulatory restrictions. Pep In Your Step Lab does not use Stripe payment as a way to bypass product or access requirements.

Regulated and prescription product profiles are not placed in the direct ecommerce or Stripe flow on this site. A listed profile, price, COA, or product code does not replace a lawful prescribing, dispensing, pharmacy, or other regulated-access pathway.

Yes. Use the contact page and select Product information, Buyer eligibility, Stripe / payment, Product availability, or Quality / COA. Include the product name, size, and lot or batch number when available.

No. The website does not provide dosing, reconstitution, injection, self-administration, prescribing, treatment, or individualized medical instructions.

Shipping eligibility is reviewed based on the product and destination. Return and refund eligibility depends on order status, product integrity, handling requirements, and applicable law. Contact support before returning any item. Approved Stripe refunds are returned through the original Stripe payment method when applicable.